Access Rating C.I.C is committed to respecting privacy of customers and users of our websites. We have developed this policy because we want you to feel confident about the privacy and security of your personal information.
Who we are?
Personal Information Collection
Non-personally identifying information
The list of Cookies that are currently running on our website(s):
– Google Analytics
– Google Ad-Words
– Hot Jar
– Social Media Share Buttons by ShareThis.com and AddThis.com
How will we use the information?
Access Rating C.I.C may use the personally identifiable information collected to contact customers regarding products and services offered by the group of companies and, as necessary to provide the products and services to the customer, our suppliers, contractors and partners. We may also use information provided for research, marketing, advertising, sales and statistical analysis. We will not in any way share this information with a third party for free or by selling it outside of Access Rating C.I.C, unless you specifically authorize such disclosures. We will also use your information for processing your order(s) and managing and administering your account, delivering any services products or information requested by you, responding to enquiries or complaints, verifying your identity and for administering debt recoveries.
Access Rating C.I.C may also disclose aggregate, anonymous, data based on information collected from Users to investors and potential partners. In such cases, statistical information only will be disclosed and personally identifiable data will be kept strictly confidential. If Access Rating C.I.C or a brand name is sold to a third party as a whole, the information collected from users may be transferred to the new owners.
We may also collect and use other information for internal purposes – for example, contact with our technical support or sales departments, accesses to your account and any reported violations of our terms and conditions that you or someone on your account may have committed. This is to help us fit the service to your individual needs, to help us diagnose problems you may be having and for system security.
Disclosure of information to others
We may disclose information about you, your account to companies operated by access Rating C.I.C, in the event we undergo re-organization or are sold to a third party or, as necessary, to our suppliers for them to be able to supply certain items to you (such as domain name registrations). We do not sell or pass your personal information to third parties (other than as already stated) unless you have given us permission or unless it is necessary to deliver the products and services ordered or used by you. Access Rating C.I.Ctd may also be obliged to disclose your personal information to meet any legal or
regulatory requirements or obligations in accordance with applicable law.
On occasions, it is necessary to send out service-related announcements, such as maintenance and upgrade warnings. This is considered to be a legitimate interest – not a marketing email. You can opt out of those updates any time by letting us know you do not wish to receive them.
By subscribing to our marketing e-mails you agree to receive them for a period of 3 years. You can opt out anytime. Our marketing emails may track your activities like: the opening of emails, forwarding of emails, the clicking of links within the email content.
Length of data retention and Data Maintenance
Access to your information
If you wish to find out what personal information Access Rating holds about you, please tell us and give us any relevant information (such as your full name, address and internet domain names) to enable us to locate the information about you because this will speed up our reply. We may be able to provide the specific information you want without you having to make a formal request. You can make a formal request if you want to know what personal information,we hold
about you. In this case, please put your request in writing and send it to us enclosing a cheque for the administration fee of ten pounds sterling made payable to Access Rating C.I.C and sent to: The Data Controller,Access Rating C.I.C, Studio 7, 7 Burton Street, Leicester, LE1 1TB.
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.
Transferring your information outside the EEA
It may sometimes be necessary to transfer your personal information to companies located in countries outside of the European Economic Area. This may happen when our servers, suppliers or service providers are based outside the EEA. The data protection and other laws of these countries may not be as comprehensive as those in the UK or the EU – in these instances we will take steps to ensure that those systems are GDPR compliant.
If the information we hold about you is inaccurate, please let us know and we will make the necessary amendments and confirm that these have been made. If any of your information changes, it is your responsibility to notify us about the change as soon as possible. It is your sole responsibility to ensure that all usernames and passwords issued to you are kept safe and secure.
Monitoring/Recording of communications
We may monitor or record your calls, emails, text messages and other communications that may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, to prevent unauthorized use of our systems, to ensure effective systems operation and in order to prevent or detect crime.