Better Rating

Helping Businesses Improve Disabled Access

Better Access Ratings

Disabled Access Consultancy

Through our access audits and advisory service we will use our knowledge and expertise to improve the disabled access to your venue. This will increase your access ratings which will enable you to attract more people to your business. The Purple Pound, (the term used to describe the spending power of disabled people and their families,) is currently estimated at £249 billion a year! A good hygiene rating is essential in the hospitality industry, a good ‘Access Rating’ is also essential in order to accommodate your full customer base, without it you are potentially excluding 13 million customers!

How do Access Ratings work?

Our app, can be downloaded on both the Apple and Android platforms. It is through our Access Ratings app that you will gain your rating. The higher the rating the more accessible your business. The highest rating possible is a 5 and users of the app are asked to rate your business based on:

  • Accessible toilets
  • Door access
  • Level access
  • Floor space
  • Parking facilities


If you ask us to carry out an audit for you, you will be given advice on what improvements could be made and how these can be accomplished.  Please see the audits page for more information. Alternatively please contact us for general advice on how to make your business more disabled friendly.

How will my business be found?

Since our launch in February 2020 we have around 500 users and over 2000 ratings. We are also completing market research on the access of over 400 venues per week. So come and join the access revolution, our users can find your business easily via the app. 700,000 families have a child in their household who is disabled, according to the government. That’s a lot of families looking for an accessible restaurant or hotel where the entire family can relax. Word of mouth is a big part of any business but for the disabled community, where the environment can mean the difference between being able to do something or not the power of this is even greater. If your business is known to be an accessible, friendly place to be, customers won’t look elsewhere and face the uncertainty of a lack of suitable amenities. Place your access rating proudly alongside your hygiene rating and watch your business and reputation grow!

How will my business be found?

Since our launch in February 2020 we have around 500 users and over 2000 ratings. We are also completing market research on the access of over 400 venues per week. So come and join the access revolution, our users can find your business easily via the app. 700,000 families have a child in their household who is disabled, according to the government. That’s a lot of families looking for an accessible restaurant or hotel where the entire family can relax. Word of mouth is a big part of any business but for the disabled community, where the environment can mean the difference between being able to do something or not the power of this is even greater. If your business is known to be an accessible, friendly place to be, customers won’t look elsewhere and face the uncertainty of a lack of suitable amenities. Place your access rating proudly alongside your hygiene rating and watch your business and reputation grow!